Frequently Asked Questions
Everything you need to know about shopping with The Smocked Flamingo
What is smocked clothing and how should I care for it?
Smocking is a traditional embroidery technique used to gather fabric so it can stretch. To preserve the delicate hand-detailing, we recommend hand washing or using a gentle machine cycle in cold water and laying the garment flat to dry.
How long will it take for my order to arrive?
Standard orders are typically processed within 2-3 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We want you to love your purchase! We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please note that personalized or monogrammed items are final sale and cannot be returned.
Do you offer international shipping?
Yes, The Smocked Flamingo ships to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and package weight.
How do I know what size to order for my child?
Our garments generally run true to size, but since children grow quickly, we provide a detailed size chart on every product page. If you are between sizes, we recommend sizing up for longer wear.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.